Privacy Policy

At White Dust Handcrafted, we are committed to protecting your privacy and safeguarding your personal information.

Legal Name: Rohit Aryan
Trade Name: White Dust Handcrafted
Registered Address: 306, Sailesh Vihar, Kutchery Chowk, Ranchi, Jharkhand, 834001, India

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, or interact with our products and services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

Full name
Email address
Phone number
Shipping and billing address
Payment details (processed securely via payment gateways)
Order history
Any information you provide voluntarily through forms, WhatsApp, or email

b) Non-Personal Information

IP address
Browser type
Device information
Pages visited
Time spent on site
Cookies and tracking data

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders
To provide customer support
To improve our website and services
To personalize your shopping experience
To send order updates and service-related communication
To send promotional offers, newsletters, or marketing messages (only if you opt in)
To prevent fraud, unauthorized transactions, and abuse

3. Payment Information

All payments are processed through secure third-party payment gateways. We do not store your full card details on our servers.

Payment providers may collect and process your information in accordance with their own privacy policies.

4. Information Sharing

We do not sell, rent, or trade your personal information.

However, we may share your information with:

Shipping and logistics partners
Payment gateway providers
Technology service providers (such as website hosting, analytics, marketing tools)
Government authorities, if required by law

All such third parties are obligated to maintain the confidentiality of your data.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance user experience
Analyze website traffic
Improve marketing performance
Remember customer preferences

You can disable cookies through your browser settings, but some features of the website may not function properly.

6. Data Security

We implement reasonable security practices and procedures to protect your personal information from unauthorized access, misuse, loss, or alteration.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to:

Fulfill orders
Comply with legal obligations
Resolve disputes
Enforce agreements

8. Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data (subject to legal requirements)
Opt-out of marketing communications at any time

To exercise your rights, please contact us at the email provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website.

12. Contact Information

If you have any questions regarding this Privacy Policy, please contact:

White Dust Handcrafted
Rohit Aryan
306, Sailesh Vihar, Kutchery Chowk
Ranchi, Jharkhand, 834001
India
Email: whitedusthelp@gmail.com